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Conflict Prevention and Management in Cross-Border Trade: A Comprehensive Insight - The National Association of Nigerian Traders NANTS

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Conflict Prevention and Management in Cross-Border Trade: A Comprehensive Insight

28Sep’24

NANTS NEWS

Conflict Prevention and Management in Cross-Border Trade: A Comprehensive Insight

In cross-border trade, conflicts between traders and public officials can often disrupt smooth business operations. Module 6 of the recent study on “Conflict Prevention and Management” sheds light on the various types of conflicts traders face, their causes, and how to manage and prevent these conflicts for smoother trading experiences.

Types of Conflicts:

  • Misunderstandings: Often arising from misinterpretations of actions or rules.
  • Declared Conflicts: Open confrontations, such as verbal disputes or confiscation of goods.
  • Latent Conflicts: Hidden disputes due to fear or lack of confidence.
  • Repressed Conflicts: Old issues that can resurface if not addressed.

Causes of Conflicts:

  • From Traders: Lack of proper documentation, distrust, ignorance of regulations, and attempts to bypass official processes.
  • From Public Officials: Issues such as greed, corruption, harassment, inadequate oversight, and a culture of impunity.

Attitudes Toward Conflicts:

  • Negative: Avoidance, denial, manipulation, submission, and confrontation.
  • Positive: Collaboration and negotiation.
Impact of Conflicts: Conflicts often lead to wasted time, financial losses, damaged goods, and poor business performance. They may also cause personal challenges like family issues and loss of motivation. Preventive Measures: Traders are encouraged to understand regulations, maintain a calm demeanor, and address conflicts through non-violent negotiation. A case study of a trader named Betty illustrated how obtaining proper documentation and respectful interaction with officials led to fewer conflicts and improved efficiency. Key Takeaway: Understanding conflict sources, remaining calm, respecting officials, and prioritizing negotiation are essential strategies for ensuring smoother cross-border trade and better business performance.

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NANTS Admin